1. Booking and confirmation
A booking becomes valid after the hotel confirms availability, price, and guest details. Identification or a payment guarantee may be required.
2. Check-in and check-out
Check-in starts at 14:00 and check-out is by 11:00 unless the hotel confirms otherwise in writing. Early check-in and late check-out depend on availability and may carry an extra charge.
3. Payment
Payment follows the conditions of the selected rate. The hotel may require prepayment, a deposit, or card authorization.
4. Cancellation and no-show
Cancellations follow the booked rate policy. For a no-show, the hotel may charge the applicable cancellation fee or the first night.
5. Conduct
Guests must respect quiet hours, hotel property, and safety rules. Damage caused by a guest may be charged.
6. Liability
The hotel is not responsible for unattended personal belongings unless they were officially deposited at reception.
7. Changes
The hotel may update these terms when required. The version published on the website is the active version.